Get to know us

Our mission

Our mission is simple but powerful: To restore each vehicle to the beauty and safety it deserves. With over 15 years of experience in the auto body repair industry, we have honed our skills and techniques to ensure that each repair not only meets, but exceeds our customers' expectations. We are proud to be a shop that combines advanced technology with a personalized approach, serving each customer with the dedication and respect they deserve.

Our vision

Our vision at Chrome Auto Collision LLC is to become the go-to auto body shop in the region, recognized not only for the excellence of our repair services, but also for our ability to innovate and adapt to the changing needs of our customers. We aspire to be leaders in the use of advanced technologies and sustainable practices in vehicle repair, setting new quality standards in the industry. We see ourselves as a company that not only repairs cars, but also contributes to the well-being of the community by offering safe, reliable, and responsible solutions.

Our History

Chrome Auto Collision LLC was born from a small shop in Middletown, NY with a passion for vehicle restoration and an unwavering commitment to quality. What began as a dream shared by a group of car enthusiasts soon grew into a well-known company in the local community. From day one, we set out to provide exceptional service that not only repaired cars, but also restored peace of mind and confidence to our customers.

Over the years, we have grown significantly, both in size and experience. With every challenge we have faced, from complex collision repairs to classic car restoration, we have learned and improved our techniques and processes. This growth has not only been in terms of operational capability, but also in the quality of service we offer. We have expanded, incorporating advanced technology and hiring a team of highly trained technicians who share our passion for cars.

Lessons Learned:

Every vehicle we repair has been an opportunity to learn and grow. We have understood that the key to success lies not only in the tools we use, but in the commitment to customer satisfaction. This means listening, adapting, and always being willing to go the extra mile to ensure that every customer leaves our shop with a smile and the peace of mind that their vehicle has been repaired with the utmost care.

Looking Ahead:

As we continue to move forward, we remain steadfast in our roots and core values. Although we have grown and evolved, our core remains the same: delivering the highest quality repairs with exceptional customer service. We are excited for what the future holds and to continue serving our community with the same dedication that has brought us to where we are today.

Experience and Expertise

Collision Repair Expertise:

At Chrome Auto Collision LLC, we specialize in repairing vehicles that have sustained collision damage. With over 15 years in business, we have worked with a wide range of makes and models, allowing us to hone our techniques and gain a deep understanding of each vehicle's specific needs. Whether it's minor body damage or a major structural repair, our technicians are trained to handle each situation with the utmost precision and care.

Specializing in Automotive Painting:

One of our greatest strengths is our expertise in automotive painting. We understand that a vehicle's color and finish are essential to its overall appearance and resale value. We use state-of-the-art equipment and computer color matching systems to ensure that every paint job is flawless. From minor touch-ups to complete repaints, our goal is to restore your vehicle to its original shine, making it look like new.

Quality and Precision in Every Detail:

We believe that the difference is in the details. That's why every repair we perform goes through a rigorous quality control process. We make sure that every part is aligned correctly, that the paint is uniform and flawless, and that the vehicle runs as well as it looks. Our attention to detail is what has made so many customers trust us with their vehicle repairs.

Customer reviews

The Voice of Our Customers:

"The attention to detail and quality of work at Chrome Auto Collision LLC is unmatched. My vehicle sustained significant damage in a collision, and the team not only flawlessly repaired the body, but also took care of small details that I hadn't even noticed. My car now looks better than it did before the accident. Thank you for an excellent job!"

Carlos R. – Newburgh, NY

"After an accident that left my car virtually unrecognizable, I took my vehicle to Chrome Auto Collision LLC, and I couldn't be happier with the results. Not only did they restore my car to its original condition, but they did it quickly as well. The team was incredibly friendly and professional. I will definitely be recommending them to everyone I know!"

María S. – Middletown, NY

★★★★★

★★★★★

At Chrome Auto Collision LLC, we believe that the best way to demonstrate the quality of our work is through the experiences of our customers. Over the years, we have had the privilege of serving over a thousand satisfied customers who have trusted us to restore their vehicles after collisions and other damage. Below we share some of their testimonials that reflect our commitment to excellence and customer satisfaction.

Success Stories

Classic Car Restoration:

A client brought us a classic Mustang that had been in his family for generations, but was in disrepair due to years of neglect. We worked tirelessly to restore it to its original glory, respecting its authenticity and improving its performance without sacrificing its historical essence. The client was thrilled to see the end result, mentioning that we exceeded all of his expectations.

Full Body Repair:

After a serious accident, a client brought us his wrecked SUV, worried that it would never be the same again. With our equipment and experience, we were able to not only repair the structural damage, but also restore its flawless exterior appearance. The client was impressed with the speed and quality of the work, mentioning that the car looked and felt like new.

Repair Process

At Chrome Auto Collision LLC, we understand that leaving your vehicle in the hands of others can be a stressful experience. That's why we've developed a clear and transparent repair process, designed to keep you informed and confident at every stage. Our goal is for you to understand exactly what's going on with your vehicle and feel confident that we're handling every detail with the utmost precision.

Transparency at Every Step:

Detailed Inspection:

We start with a thorough inspection of your vehicle to identify all damage, visible and hidden. We use advanced diagnostic tools to ensure that no structural or mechanical issues are overlooked.

Clear Estimate:

After the inspection, we provide a detailed estimate of the cost and repair time. We explain every aspect of the estimate so you know exactly what you're investing in.

Step 1: Initial Evaluation

Controlled Disassembly:

To ensure an accurate repair, we disassemble the damaged areas of the vehicle. This allows us to access and assess underlying damage that may not be visible to the naked eye.

Additional Diagnostics:

As we disassemble, we perform a more in-depth diagnosis to detect any other issues that may require attention. This allows us to address all the issues in one go and avoid unpleasant surprises later on.

Step 2: Disassembly and Deep Diagnosis

Frame and Frame Repair:

If the damage affects the structure of the vehicle, we use state-of-the-art frame alignment equipment to restore the structural integrity of the car, ensuring it returns to manufacturer specifications.

Body Repair:

Our highly trained technicians repair or replace damaged body parts, using precise techniques to ensure everything is properly aligned and fitted.

Step 3: Structural and Body Repair

Meticulous Preparation:

Before applying any paint, we prepare the surface with sanding and filling techniques to ensure a smooth and uniform finish. Any imperfections, no matter how small, are corrected at this stage.

Perfect Color Match:

Using a computer color matching system, we mix the exact paint that matches the original color of your vehicle. This ensures that the final finish is flawless and blends perfectly with the rest of the car.

Professional Paint Application:

We apply the paint in a controlled environment to avoid any contamination and ensure a professional finish. Each layer dries properly before the application of the next, guaranteeing durability and shine.

Step 4: Preparation and Painting

Careful Reassembly:

Once the repair and painting are complete, we carefully reassemble all parts of the vehicle, making sure everything is perfectly aligned and working as it should.

Quality Inspection:

We perform a final inspection to make sure the vehicle not only looks good, but also works optimally. We check the alignment, electronic systems, and any other crucial aspects of the vehicle's performance.

Step 5: Assembly and Final Check

Full Detailing:

Before handing over your vehicle to you, we perform a full interior and exterior detailing to make it look and feel like new. We clean all surfaces, polish the paint, and apply a protective treatment.

Customer Check-In:

Upon delivery, we do a final check-in with you, explaining the work performed and making sure you are completely satisfied with the result.

Step 6: Detailing and Delivery

Advanced Technology and Equipment:

At every step of the process, we use cutting-edge technology and advanced equipment to ensure the utmost precision and quality. From computer color matching systems to chassis alignment equipment, we are equipped to handle the most complex repairs with perfect results.

Constant Communication:

We maintain constant communication with you throughout the process. We update you on the progress of the repair and are always available to answer any questions or concerns you may have. We believe that clear and open communication is key to a positive customer experience.

Quality Assurance

Our Commitment to Excellence:

At Chrome Auto Collision LLC, customer satisfaction isn't just a goal, it's a guarantee. We're committed to providing the highest quality repairs, and that's why we offer a rock-solid warranty that backs every job we do. This warranty reflects our confidence in the expertise of our team, the materials we use, and the processes we've perfected over the years.

Labor Guarantee:

Comprehensive Coverage:

All repairs carried out in our workshop are covered by a labor guarantee. This means that if you experience any problem related to the work we do, whether it is body repair, paint or any other aspect, we promise to correct it at no additional cost.

Materials Guarantee:

High Quality Materials: We only use materials and products from the best brands in the automotive industry, ensuring not only a flawless finish, but also the durability and strength needed to withstand the most demanding conditions.

Paint Guarantee:

The paint applied to your vehicle is covered by a guarantee against fading, peeling, and application defects. We know that a good paint job is crucial to the appearance and protection of your vehicle, so we make sure it lasts as long as the car does.

Warranty Claim Process:

Easy and Hassle-Free: In the unlikely event that you need to make use of our warranty, we have simplified the process to make it quick and hassle-free. Simply contact us and we will schedule a service for your vehicle as soon as possible.

Priority Service: .

Warranty claims are treated with the highest priority. Our team will review the issue and take the necessary steps to resolve it to your satisfaction.

Additional Benefits:

Ongoing Support: Even after your warranty expires, we are still available to provide you with support and advice on maintaining your vehicle.

Maintenance Programs:

We offer maintenance programs and periodic check-ups to ensure your vehicle remains in optimal condition over the long term, helping to prevent future problems.

Our Values:

At Chrome Auto Collision LLC, our core values ​​are the driving force behind every aspect of our work. These principles guide our daily decisions and help us build long-lasting relationships with our customers, based on trust and mutual respect.

Integrity: We believe in doing the right thing, every time. This means being honest and transparent in all of our interactions, from the initial estimate to the final delivery of the vehicle. We are committed to delivering service that not only meets, but exceeds expectations without compromising our ethical principles.

Quality: Excellence is our standard. We strive to perform every repair with a level of precision and attention to detail that ensures the highest quality. We don't believe in shortcuts, but in doing the job right the first time, using only the best materials and technologies available.

Customer Commitment: Your satisfaction is our priority. We strive to understand your needs and concerns, and work tirelessly to ensure that you are completely satisfied with the end result. Each customer is treated with the respect and personalized attention they deserve.

Innovation: We are committed to staying at the forefront of vehicle repair technologies and techniques. The automotive industry is constantly evolving, and we make sure to always stay up to date to offer you modern and effective solutions.

Environmental Responsibility: We recognize the importance of caring for our environment. That is why we adopt sustainable practices and use environmentally friendly products in our repairs. We believe it is our responsibility to contribute to a cleaner and healthier future.

Contact Us

We are here to help you every step of the way, from the initial consultation to the final delivery of your repaired vehicle. Whether you have questions, need an estimate, or want to schedule an appointment, we would love to hear from you.

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